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Returns Policy

Returns Policy
If an item does not meet with your total satisfaction for any reason, you are welcome to return it. We do ask that the Outdoor Lighting Centre be informed in advance.This is essential in order for us to identify the original order and process a refund as quickly as possible.

Advice of return can be made by calling us (0800 0436342), sending an email through the Contact Form (or direct email to ). Advice of a return can also be made in writing (see address on Contact Us page).

Unlike many other shops, the Outdoor Lighting Centre will not apply any re-stocking fees.

To qualify for a full refund we require goods to be returned within 30 days of receipt of the order. However, this period can be extended in some cases (by prior arrangement). We will also refund any standard delivery costs paid on the original order (with the exception of delivery costs to destinations outside of mainland UK and special deliveries).

Returns Address
Please do not return goods to the address on any shipping note that accompanied the original order. Once you have informed us of the intent to return we will provide the appropriate return address.

We will issue a full refund once the items have been returned (complete with manufacturer box, instructions and any provided screws / fittings). A refund cannot be provided for goods that have been previously installed.

Please could you ensure that plenty of packaging is used for the return (plus an outer box to ensure that there are no breakages during transit). Any damage would be the liability of the customer returning said items.
Why Buy From Us
  1. It is our business so we really do care about our customers and the service we provide.
  2. We have been supplying Outdoor Lighting for over 12 years Online.
  3. The largest range of Outdoor Lights in the UK. We import lights from Italy, Germany, Sweden and Spain so we can offer unique styles and products that are hard to source.
  4. Sales Staff with excellent product knowledge and available to offer great advice.
  5. We have great relationships with our manufacturers, so any product issues are dealt with quickly and efficiently.
  6. If you don't like the lights, there is no re-stocking charge. We make it very easy to return your lights and get a refund on your order.
  7. We work with a wide range of commercial lighting consultants and landscape designers and can offer a style of lighting to meet any project needs or landscape design.
1 x Nordlux Ara To Go Black 2118245003 Portable Solar Light
2 x Astro Lighting 1312005 Gramos Coastal Round Brass Ground Light
1 x Astro Lighting 1202003 Beam Four LED Wall Light
1 x Nordlux Ara To Go White 2118245001 Portable LED Light
2 x Astro Lighting 1378003 Cromarty 120 LED Brushed Stainless Steel
1 x Nordlux Sponge 34 Floor 2018154003 Portable Light
1 x Astro Lighting 1401007 Bayville Spike Spot LED Black
1 x Nordlux Kettle Tripod 100 ht Portable 2018044003 Black Stand
1 x Astro Lighting 1312001 Gramos Round Stainless Steel Ground Light
1 x Astro Lighting 1378002 Cromarty 100 LED Brushed Stainless Steel
2 x Nordlux Bob To Go 2118085062 Bamboo Solar Light
1 x Astro Lighting 1375007 Jura Spike Spot Coastal Brass Spotlight
2 x Astro Lighting 1312004 Gramos Coastal Square Brass Ground Light
1 x Astro Lighting 1401008 Bayville Spike Spot LED Textured Grey
1 x Astro Lighting 1378001 Cromarty 100 LED Aluminium Ground Light
2 x Astro Lighting 1386001 Skye Spike Spotlight Stainless Steel
2 x Astro Lighting 1312003 Gramos Square Stainless Steel Ground
1 x Nordlux Nuru Rose Gold 48275058 Portable Light
1 x Astro Lighting 1175005 Tango LED Polished Stainless Steel
1 x Astro Lighting 1202002 Beam Two LED Wall Light
1 x Nordlux Sponge 20 To Go 2018145003 Portable Light
1 x Astro Lighting 1401012 Bayville Spike Spot 900 LED Spotlight
1 x Astro Lighting 1201002 Terra 42 LED Aluminium Ground Light
2 x Nordlux Kettle 22 Portable 2018003003 Light
1 x Nordlux Sponge 20 Table 2018135003 Portable Light
1 x Astro Lighting 1401024 Bayville Spike Spot 900 Twin Spotlight
1 x Astro Lighting 120003 Terra Round 28 LED Stainless Steel Ground
2 x Astro Lighting 1201004 Terra Square 28 LED Exterior Ground
1 x Nordlux Leo To Go Bamboo 2118095062 Solar Portable Light
1 x Astro Lighting 1202001 Beam One LED Wall Light
1 x Nordlux Kettle 36 Portable 2018013003 Light
1 x Nordlux Fuse 77518031 Galvanised Outdoor Light
Lorraine can provide you with lighting advice.

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