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Returns Policy

Returns Policy
If an item does not meet with your total satisfaction for any reason, you are welcome to return it. We do ask that the Outdoor Lighting Centre be informed in advance.This is essential in order for us to identify the original order and process a refund as quickly as possible.

Advice of return can be made by calling us (0800 0436342), sending an email through the Contact Form (or direct email to ). Advice of a return can also be made in writing (see address on Contact Us page).

Unlike many other shops, the Outdoor Lighting Centre will not apply any re-stocking fees.

To qualify for a full refund we require goods to be returned within 30 days of receipt of the order. However, this period can be extended in some cases (by prior arrangement). We will also refund any standard delivery costs paid on the original order (with the exception of delivery costs to destinations outside of mainland UK and special deliveries).

Returns Address
Please do not return goods to the address on any shipping note that accompanied the original order. Once you have informed us of the intent to return we will provide the appropriate return address.

We will issue a full refund once the items have been returned (complete with manufacturer box, instructions and any provided screws / fittings). A refund cannot be provided for goods that have been previously installed.

Please could you ensure that plenty of packaging is used for the return (plus an outer box to ensure that there are no breakages during transit). Any damage would be the liability of the customer returning said items.
Why Buy From Us
  1. It is our business so we really do care about our customers and the service we provide.
  2. We have been supplying Outdoor Lighting for over 12 years Online.
  3. The largest range of Outdoor Lights in the UK. We import lights from Italy, Germany, Sweden and Spain so we can offer unique styles and products that are hard to source.
  4. Sales Staff with excellent product knowledge and available to offer great advice.
  5. We have great relationships with our manufacturers, so any product issues are dealt with quickly and efficiently.
  6. If you don't like the lights, there is no re-stocking charge. We make it very easy to return your lights and get a refund on your order.
  7. We work with a wide range of commercial lighting consultants and landscape designers and can offer a style of lighting to meet any project needs or landscape design.
1 x Astro Lighting 1413006 Pimlico 500 Antique Brass Wall Lantern
1 x Astro Lighting 1402009 Harvard Wall Bronze Finish Wall Light
1 x Elstead Carson HK/Carson1 Wall Light
1 x Dar Newport Black/Gold Half Wall Lantern
1 x Elstead Chelsea Harbour FE/CHELSEAHBR/F Exterior Flush Lantern
1 x Astro Lighting 1183027 Messina Twin LED Textured Black Light
1 x Astro Lighting 1183026 Messina 160 Frosted 11 Bronze Wall Light
1 x Elstead Hinkley Quincy HK/QUINCY8/M Chain Lantern
1 x Astro Lighting 1298009 Oslo 255 LED Textured White Wall Light
1 x Astro Lighting 1368003 Cabin Wall Antique Brass Lantern
1 x Astro Lighting 1331010 Elis Single LED Grey Exterior Wall Light
1 x Astro Lighting 1310006 Chios 150 Textured White Wall Light
1 x Astro 1413001 Pimlico 400 Textured Black Wall Lantern
1 x Astro Lighting 1368027 Cabin Semi Flush Bronze Ceiling Light
1 x Elstead Carson HK/Carson/5P 5 Light Chandelier
1 x Elstead Franceasi KL/FRANCEASI/F Flush Bronze Ceiling Light
1 x Astro Lighting 1384003 Dunbar 100 LED Black Wall Light
1 x Astro Lighting 1306001 Calvi Wall 215 Textured Black Light
1 x Astro Lighting 1413003 Pimlico 400 Antique Brass Wall Lantern
1 x Elstead Bingham HK/BINGHAM/M Medium Garden Wall Lantern
1 x Astro Lighting 1368032 Cabin Semi Flush Brass
1 x 1 ONLY Elstead Quoizel Livingston QZ/LIVINGSTON2/L Large Bronze
1 x Astro Lighting 1096001 Montparnasse Wall Polished Nickel Light
1 x Astro Lighting 1401002 Bayville Twin Spot Black
1 x Dar Salcombe Round Stainless Steel Wall Light
1 x Dar Alumni Oval Stainless Steel Wall Light
1 x Astro Lighting 1331009 Elis Twin LED White Up/Down Wall Light
1 x Elstead Halleron KL/HALLERON/2M Medium Wall Lantern
1 x Elstead Franceasi KL/FRANCEASI/M Medium Bronze Wall Lantern
1 x Astro Lighting 1317012 Mast Light White Wall Light
1 x Astro Lighting 1428004 Ava 300 Coastal Brushed Stainless Steel
1 x Elstead Bay Shore Medium Brass Wall Lantern
1 x Astro Lighting 1391005 Kea 140 Square LED White Ceiling/Wall
1 x Astro Lighting 1333011 Eclipse Round 300 LED Concrete Wall Light
1 x Astro Lighting 1306005 Calvi Wall 215 Antique Brass Lantern
1 x Elstead Baton Rouge FE/BATONRG/L Large Garden Wall Light
1 x Astro Lighting 1368011 Cabin Frosted Semi Flush Bronze Finish
1 x Elstead Bridge Point Chain Lantern
1 x Astro Lighting 1183029 Messina 130 Textured Black Wall Light
1 x Elstead Halleron KL/HALLERON/F Flush Ceiling Light
1 x Elstead English Bridle FE/EB2/M BLK Medium Garden Wall Lantern
1 x Elstead Franceasi KL/|FRANCEASI/S Small Bronze Wall Lantern
1 x Astro Lighting 1340004 Richmond 200 Textured Black Lantern
1 x Astro Lighting 1298008 Oslo 255 LED Painted Silver Wall Light
1 x Astro Lighting 1095034 Homefield Natural Brass Light
1 x Dar Lighting VAP5022 Vapour Twin Black Coach Light
1 x 1 ONLY Elstead Holborn HL7/M DB Dark Bronze Medium Lantern
1 x Elstead Carson HK/Carson/3P 3 Light Chandelier
1 x Elstead Hinkley Manhattan HK/MANHATTAN 2/M Medium Wall Light
1 x 1 ONLY Elstead Chicago CC2-M Medium Drop Down Exterior Wall Lant
1 x Elstead Bridge Point Medium Wall Lantern
1 x Elstead Helsingor Stainless Steel Black Finish Wall Light
1 x Elstead Bromley HK/BROMLEY2/S Small Bronze Wall Lantern
1 x Dar Doyle Black/Gold Wall Light
1 x Dar Salcombe Oval Stainless Steel Wall Light
1 x Dar Sedgewick Black Wall Light
1 x Astro Lighting 1317003 Mast Light Antique Brass
1 x Elstead Chedworth GZH/CHW2 Old Bronze Wall Lantern
1 x Astro Lighting 1338001 Tivola LED Black Exterior Wall Light
1 x Elstead Bingham HK/BINGHAM/L Large Exterior Wall Lantern
1 x Astro 1317006 Mast Light Concrete Coastal Wall Light
1 x Astro 1095015 Homefield 360 Black Pendant
1 x Astro Lighting 1413002 Pimlico 400 Bronze Wall Lantern
1 x Elstead Chicago CC2/L Drop Down Garden Lantern
1 x Elstead DOWNING STREET BR Brass Garden Wall Lantern
1 x Astro Lighting 1413005 Pimlico 500 Bronze Wall Lantern
1 x Dar Richmond Black/Gold Small Wall Lantern
1 x Elstead English Bridle FE/EB2/M BRB Medium Bronze Wall Lantern
1 x Astro Lighting 1402007 Harvard Natural Brass Wall
1 x 1 ONLY Elstead Cotswold Lane Black Flush Wall Light
1 x Astro Lighting 1178012 Salerno LED Textured Black
1 x Astro Lighting 1366002 Farringdon Black Wall Lantern
1 x Elstead Bay Shore Small Down Facing Brass Wall Lantern
1 x Elstead Chelsea Harbour FE/CHELSEAHBR2 Outdoor Wall Lantern
1 x Astro Lighting 1095010 Homefield 240 Textured Black Pendant
1 x Astro Lighting 1354007 Box Lantern 450 Black
1 x Astro Lighting 1331013 Elis Twin LED Brass Up/Down Light
1 x Astro Lighting 1331002 Elis Twin LED Black Up/Down Light
£13,699.58
lorraine
Lorraine can provide you with lighting advice.

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