CALL US: 0800 043 6342

Returns Policy

Returns Policy
If an item does not meet with your total satisfaction for any reason, you are welcome to return it. We do ask that the Outdoor Lighting Centre be informed in advance.This is essential in order for us to identify the original order and process a refund as quickly as possible.

Advice of return can be made by calling us (0800 0436342), sending an email through the Contact Form (or direct email to ). Advice of a return can also be made in writing (see address on Contact Us page).

Unlike many other shops, the Outdoor Lighting Centre will not apply any re-stocking fees.

To qualify for a full refund we require goods to be returned within 30 days of receipt of the order. However, this period can be extended in some cases (by prior arrangement). We will also refund any standard delivery costs paid on the original order (with the exception of delivery costs to destinations outside of mainland UK and special deliveries).

Returns Address
Please do not return goods to the address on any shipping note that accompanied the original order. Once you have informed us of the intent to return we will provide the appropriate return address.

We will issue a full refund once the items have been returned (complete with manufacturer box, instructions and any provided screws / fittings). A refund cannot be provided for goods that have been previously installed.

Please could you ensure that plenty of packaging is used for the return (plus an outer box to ensure that there are no breakages during transit). Any damage would be the liability of the customer returning said items.
Why Buy From Us
  1. It is our business so we really do care about our customers and the service we provide.
  2. We have been supplying Outdoor Lighting for over 12 years Online.
  3. The largest range of Outdoor Lights in the UK. We import lights from Italy, Germany, Sweden and Spain so we can offer unique styles and products that are hard to source.
  4. Sales Staff with excellent product knowledge and available to offer great advice.
  5. We have great relationships with our manufacturers, so any product issues are dealt with quickly and efficiently.
  6. If you don't like the lights, there is no re-stocking charge. We make it very easy to return your lights and get a refund on your order.
  7. We work with a wide range of commercial lighting consultants and landscape designers and can offer a style of lighting to meet any project needs or landscape design.
1 x Elstead Pettiford KL/PETTIFORD/M Medium Bronze Flush Lantern
1 x Astro 1376005 Thurso Round Brass
1 x Elstead Marina HK/MARINA2/M Medium Wall Lantern
1 x Elstead Chicago CC2/S Small Drop Down Wall Lantern
1 x Elstead Merrill FE/MERRILL1/M Medium Bronze Wall Lantern
1 x Elstead QZ/BYRON/M Byron Medium Bronze Finish Wall Light
1 x Elstead Baltimore BT3/M Medium Outside Pedestal Lantern
1 x Elstead Lutec Mini Titan UT/MTITAN 3171S Round Exterior Wall Lig
1 x Elstead Luna HK/LUNA/M SK Black LED Wall Light
1 x Elstead Lumiere FE/LUMIERE/S2 OAK Small Wall Lantern
1 x Elstead Chelsea Harbour FE/CHELSEAHBR2 Outdoor Wall Lantern
1 x Elstead FREYR-R SP Round Exterior Wall Light
1 x Elstead Bay Shore Medium Brass Wall Lantern
1 x Elstead Franceasi KL/FRANCEASI/M Medium Bronze Wall Lantern
1 x Elstead HELSINGOR PIR Garden Lantern with P.I.R. Sensor
1 x Elstead Hinkley Manhattan HK/MANHATTAN3/M Pedestal
1 x Elstead Cape Cod HK/CAPECOD2/M Medium Exterior Wall Light
1 x 1 ONLY Endon Drayton YG-3500 Wall Light
1 x Elstead Livingstone QZ/LIVINGSTONE2/S Small Bronze Finish Wall L
1 x Elstead Hinkley Quincy HK/QUINCY3/M Pedestal
1 x Elstead Bedford QZ/BEDFORD3/M Medium Black Pedestal
1 x 1 UNIT ONLY Nordlux Tin Maxi 21509901 White Down Facing Outdoor
1 x Elstead Hinkley Quincy HK/QUINCY/S Small Wall Lantern
1 x Elstead Hinkley Manhattan HK/MANHATTAN 2/S Small Wall Light
1 x Elstead English Bridle FE/EB2/M BLK Medium Garden Wall Lantern
1 x Elstead KENDAL Wrought Iron Outdoor Wall Lantern
1 x Elstead Bridge Point Large Wall Lantern
1 x Elstead Marina HK/MARINA2/S Small Wall Lantern
1 x Elstead Merrill FE/MERRILL8/S Bronze Chain Lantern
1 x Elstead English Bridle FE/EB2/L BRB Large Exterior Wall Lantern
1 x 1 UNIT ONLY Dar Brompton Wall Light BRO1661
1 x Elstead Bingham HK/BINGHAM/S Small Garden Wall Lantern
1 x Elstead Lumiere FE/LUMIERE/M OAK Medium Lantern
1 x Nordlux Luxembourg PIR Motion Sensor 22661031 Galvanised
1 x Elstead Hinkley Trellis HK/TRELLIS2/L Large Bronze Wall Lantern
1 x Elstead Chelsea Harbour FE/CHELSEAHBR8 Hanging Chain Lantern
1 x Elstead Hinkley Manhattan HK/MANHATTAN8/S Chain Lantern
1 x 1 ONLY Elstead Norlys KARLSTAD Black Outdoor Wall Light
1 x Elstead Bay Shore Small Down Facing Brass Wall Lantern
1 x Elstead Helsingor Bollard Stainless Steel Black Finish
1 x Elstead English Bridle FE/EB8/M BRB Bronze Garden Chain Lantern
1 x Elstead Luverne KL/Luverne8/M Medium Chain Lantern
1 x Elstead English Bridle FE/EB8/M BLK Medium Exterior Chain Lanter
1 x Elstead MALMO B Outdoor Stainless Steel Pillar Lantern
1 x Elstead Pediment FE/PEDIMENT/S
1 x 2 ONLY Elstead KERRY WALL Up/Down Wall Lantern
1 x Elstead Enzo HK/ENZO8/S Chain lantern
1 x Elstead Carson HK/Carson1 Wall Light
1 x Elstead MINERS PEDESTAL Outdoor Lantern
1 x Elstead Bridge Point Medium Wall Lantern
1 x Elstead English Bridle FE/EB3/L BLK Large Black Outdoor Pedestal
1 x Elstead Marine QZ/MARINE/S Small Wall Lantern
1 x Elstead Lighthouse Chain Lantern
1 x 1 ONLY Eglo Park 83432 Twin Triangular Wall Light
1 x Elstead QZ/BYRON/L Byron Large Bronze Finsh Wall Lantern
1 x 2 Only White Norlys Turin T3 Pedestal Lantern
1 x Elstead Redding Station Medium Restoration Bronze Wall Lantern
1 x Elstead Enzo HK/ENZO3/S Pedestal lantern
1 x Astro 1306013 Calvi Pendant 305 Black Chain Lantern
1 x Elstead Pettiford KL/PETTIFORD/S Small Bronze Flush Half Lantern
1 x Elstead English Bridle FE/EB2/L BLK Large Outdoor Wall Lantern
1 x Elstead Merrill FE/MERRILL1/S Small Bronze Wall Lantern
1 x 1 UNIT ONLY Astro 1095003 Homefield 160 Nickel Wall Light
1 x Elstead Redding Station Restoration Bronze Chain Lantern
1 x Elstead Baton Rouge FE/BATONRG/M Medium Exterior Wall Lantern
1 x Various, Click Here, See Text In Description
£10,109.71
lorraine
Lorraine can provide you with lighting advice.

Our other stores