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Returns Policy

Returns Policy
If an item does not meet with your total satisfaction for any reason, you are welcome to return it. We do ask that the Outdoor Lighting Centre be informed in advance.This is essential in order for us to identify the original order and process a refund as quickly as possible.

Advice of return can be made by calling us (0800 0436342), sending an email through the Contact Form (or direct email to ). Advice of a return can also be made in writing (see address on Contact Us page).

Unlike many other shops, the Outdoor Lighting Centre will not apply any re-stocking fees.

To qualify for a full refund we require goods to be returned within 30 days of receipt of the order. However, this period can be extended in some cases (by prior arrangement). We will also refund any standard delivery costs paid on the original order (with the exception of delivery costs to destinations outside of mainland UK and special deliveries).

Returns Address
Please do not return goods to the address on any shipping note that accompanied the original order. Once you have informed us of the intent to return we will provide the appropriate return address.

We will issue a full refund once the items have been returned (complete with manufacturer box, instructions and any provided screws / fittings). A refund cannot be provided for goods that have been previously installed.

Please could you ensure that plenty of packaging is used for the return (plus an outer box to ensure that there are no breakages during transit). Any damage would be the liability of the customer returning said items.
Why Buy From Us
  1. It is our business so we really do care about our customers and the service we provide.
  2. We have been supplying Outdoor Lighting for over 12 years Online.
  3. The largest range of Outdoor Lights in the UK. We import lights from Italy, Germany, Sweden and Spain so we can offer unique styles and products that are hard to source.
  4. Sales Staff with excellent product knowledge and available to offer great advice.
  5. We have great relationships with our manufacturers, so any product issues are dealt with quickly and efficiently.
  6. If you don't like the lights, there is no re-stocking charge. We make it very easy to return your lights and get a refund on your order.
  7. We work with a wide range of commercial lighting consultants and landscape designers and can offer a style of lighting to meet any project needs or landscape design.
1 x Astro Lighting 1298020 Oslo 160 LED Concrete Coastal Up/Down
1 x Dar Lighting VAP5022 Vapour Twin Black Coach Light
1 x Dar Doyle Black/Gold Wall Light
1 x Dar Norfolk Down Facing Black Wall Lantern
1 x Elstead Newbury QZ/NEWBURY2/M Medium Solid Brass Wall Lantern
1 x Elstead Baton Rouge FE/BATONRG/M Medium Exterior Wall Lantern
1 x Astro Lighting 1326014 Kos Round Concrete LED Coastal Light
1 x Elstead Lighthouse Medium Wall Lantern
1 x Elstead Carson HK/Carson/3P 3 Light Chandelier
1 x Elstead Chicago CC2/L Drop Down Garden Lantern
2 x Elstead Bingham HK/BINGHAM8 Outdoor Chain Lantern
1 x Astro Lighting 1375001 Jura Single Antique Brass Light
1 x Elstead Hinkley Manhattan HK/MANHATTAN 2/S Small Wall Light
1 x Elstead KERRY PILLAR Outdoor Pillar Light
1 x Astro Lighting 1326036 Kos Square Brass Downlight
1 x Elstead Optica GZ/OPTICA2 Up/Down Exterior Wall Lantern
1 x Elstead Hinkley Manhattan HK/MANHATTAN3/M Pedestal
1 x Elstead DUNGARVAN WHT White Up/Down Wall Lantern
1 x Elstead GLENBEIGH CHAIN Exterior Chain Lantern
1 x Elstead Walker HK/WALKER2/M Medium Bronze Wall Lantern
1 x Elstead COPENHAGEN Silver Exterior Wall Fitting
1 x Il Fanale Il Ponte Soffitto 250.08.OR
1 x Gardena grilled steel bollard light
1 x 1 UNIT ONLY Lutec Focus 6050 (Jannik LED 2) Up & Down Light
1 x Elstead SHANNON DOWN Outdoor Down Wall Lantern
1 x Elstead English Bridle FE/EB8/M BRB Bronze Garden Chain Lantern
1 x Elstead MINERS PEDESTAL Outdoor Lantern
1 x Elstead Livingstone QZ/LIVINGSTONE2/S Small Bronze Finish Wall L
1 x Endon Louvre YG-6003-SS bollard
1 x Elstead Bingham HK/BINGHAM/L Large Exterior Wall Lantern
1 x Elstead English Bridle FE/EB2/S BRB Small Bronze Outdoor Wall La
1 x Dar Tenby Black Flush Half Lantern
1 x Elstead English Bridle FE/EB4/M BLK Medium Garden Bollard
1 x Elstead Lyndon KL/LYNDON2/S Small Bronze Wall Lantern
1 x Dar Notary Black Wall Light
1 x Elstead English Bridle FE/EB8/L BLK Outdoor Large Chain Lantern
1 x 1 ONLY Elstead Chicago CC2-M Medium Drop Down Exterior Wall Lant
1 x Stainless Steel Post - Inverlight Mistral
1 x Il Fanale Contrada Soffitto 243.02.OR
1 x Elstead KERRY POST Outdoor Large Post
1 x Elstead HORNBAEK PED Black Garden Pedestal Lantern
1 x Endon Gigo GD-710 Swivel Wall Light
1 x 1 UNIT ONLY Elstead Elva (Pilo 1869) LED Wall Light
1 x Elstead GLENBEIGH WALL Outdoor Lantern
1 x Zuch Post Lights
1 x Elstead Marblehead QZ/Marblehead2/M Medium Bronze Wall Light
1 x Elstead Marblehead QZ/Marblehead2/S Small Bronze Wall Light
1 x Dar Richmond Black/Gold Small Wall Lantern
1 x Elstead Hinkley Trellis HK/TRELLIS2/L Large Bronze Wall Lantern
2 x Elstead Federal FE/FEDERAL/S Bronze Wall Lantern
1 x Elstead Shepherd FE/SHEPHERD/2XL Xtra large Wall Lantern
1 x Elstead KINSALE PED/PORCH Outdoor Pedestal Lantern
1 x Elstead Philadelphia PH4/M OB Old Bronze Medium Exterior Pillar
1 x Elstead Bromley HK/BROMLEY2/S Small Bronze Wall Lantern
1 x Elstead Bromley HK/BROMLEY2/L Large Bronze Wall Lantern
1 x Dar Aldgate Black/Gold Wall Light
1 x Zuch Landscape Path Lighting
1 x Elstead Philadelphia PH1/L OB Large Old Bronze Wall Lantern
1 x Astro Lighting 1402006 Harvard 500 Natural Brass
1 x Elstead DUNGARVAN BLK Black Up/Down Wall Lantern
1 x Elstead Montauk HK/MONTAUK M Medium Wall Light
1 x Astro Lighting 1178006 Salerno Brass Wall Light
1 x Elstead Walker HK/WALKER2/L Large Bronze Wall Lantern
1 x Elstead Carson HK/Carson/5P 5 Light Chandelier
1 x Astro Lighting 1416002 Solway Square Brass Ceiling Light
1 x Elstead Province QZ/PROVINCE2/S Black Wall Lantern
1 x Astro Lighting 1317013 Mast Twin Concrete Coastal Wall Light
1 x Elstead SOMERTON CH BR Brass Outdoor Chain Lantern
1 x Elstead Merrill FE/MERRILL1/M Medium Bronze Wall Lantern
1 x Dar Newport Black/Gold Half Wall Lantern
1 x Il Fanale Il Ponte Parete 250.07.OR
1 x Mistral Steel Wall Light
1 x Elstead Bingham HK/BINGHAM3 Exterior Pedestal Lantern
2 x Astro Lighting 1312007 Gramos Square Brass Ground Light
1 x Elstead Brighton HK/BRIGHTON8/M Solid Brass Chain Lantern
1 x Elstead English Bridle Medium Pedestal
1 x Elstead Hinkley Manhattan HK/MANHATTAN8/S Chain Lantern
1 x Elstead Philadelphia PH2/S OB Old Bronze Small Old Bron
1 x Ghost Stainless Steel Bollard (with up & down mechanism)
1 x Elstead Lutec Ghost UT/GHOST 1880S Small Exterior Wall Lamp
1 x Endon Canon PIR EL-40063 PIR down facing wall light with motion
1 x Startech Invertech Exterior Landscape steel light
1 x Il Fanale Fiordo Terra 261.10.OR
1 x Elstead Marine QZ/MARINE/S Small Wall Lantern
1 x Elstead Newbury QZ/NEWBURY8/L Large Solid Brass Pendant
1 x Elstead Bedford QZ/BEDFORD2/L Large Black Wall Lantern
1 x Elstead Bay Shore Small Down Facing Brass Wall Lantern
2 x Startech Invertech Steel outdoor post lamp
1 x Elstead St. Pauls ST PAULS8 Hanging Chain Lantern
1 x Il Fanale Fiordo Parete 260.01.OR
1 x Dar Salcombe Round Stainless Steel Wall Light
1 x Elstead Chedworth GZH/CHW2 Old Bronze Wall Lantern
1 x Elstead KERRY FLUSH Garden Wall Mount Light
1 x Elstead Bay Shore Medium Brass Wall Lantern
1 x Elstead Helsingor Pedestal Stainless Steel Silver Finish
1 x Astro 1317006 Mast Light Concrete Coastal Wall Light
1 x Elstead Shepherd FE/SHEPHERD/2M Medium Wall Lantern
1 x Endon Louvre YG-6002-SS pedestal light
1 x Elstead Redding Station Large Restoration Bronze Wall Lantern
1 x Astro Lighting 1095034 Homefield Natural Brass Light
1 x Elstead Philadelphia PH1/S OB Old Bronze Small Garden Wall Lante
1 x Astro Lighting 1131006 Soprano Bollard Black Garden Light
1 x Astro Lighting 1326077 Kos Round 100 LED Brass Downlight
1 x Limehouse Parisienne Wall Lantern Small IP44 (511) Nickel
1 x Dar Sedgewick Bronze Wall Light
1 x 1 UNIT ONLY Dar Brompton Wall Light BRO1661
1 x Elstead Enzo HK/ENZO2/S Small Wall lantern
1 x Nordlux Sponge 20 Pendant 2018103003 Portable Light
1 x Elstead DOWNING STREET V Solid Brass Wall Lantern in Verdigris
£23,394.27
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