CALL US: 0800 043 6342

Returns Policy

Returns Policy
If an item does not meet with your total satisfaction for any reason, you are welcome to return it. We do ask that the Outdoor Lighting Centre be informed in advance.This is essential in order for us to identify the original order and process a refund as quickly as possible.

Advice of return can be made by calling us (0800 0436342), sending an email through the Contact Form (or direct email to ). Advice of a return can also be made in writing (see address on Contact Us page).

Unlike many other shops, the Outdoor Lighting Centre will not apply any re-stocking fees.

To qualify for a full refund we require goods to be returned within 30 days of receipt of the order. However, this period can be extended in some cases (by prior arrangement). We will also refund any standard delivery costs paid on the original order (with the exception of delivery costs to destinations outside of mainland UK and special deliveries).

Returns Address
Please do not return goods to the address on any shipping note that accompanied the original order. Once you have informed us of the intent to return we will provide the appropriate return address.

We will issue a full refund once the items have been returned (complete with manufacturer box, instructions and any provided screws / fittings). A refund cannot be provided for goods that have been previously installed.

Please could you ensure that plenty of packaging is used for the return (plus an outer box to ensure that there are no breakages during transit). Any damage would be the liability of the customer returning said items.
Why Buy From Us
  1. It is our business so we really do care about our customers and the service we provide.
  2. We have been supplying Outdoor Lighting for over 12 years Online.
  3. The largest range of Outdoor Lights in the UK. We import lights from Italy, Germany, Sweden and Spain so we can offer unique styles and products that are hard to source.
  4. Sales Staff with excellent product knowledge and available to offer great advice.
  5. We have great relationships with our manufacturers, so any product issues are dealt with quickly and efficiently.
  6. If you don't like the lights, there is no re-stocking charge. We make it very easy to return your lights and get a refund on your order.
  7. We work with a wide range of commercial lighting consultants and landscape designers and can offer a style of lighting to meet any project needs or landscape design.
1 x Elstead Helsingor Pedestal Stainless Steel Black Finish
1 x Elstead Tournai KL/TOURNAI4/M
1 x Elstead Shepherd FE/SHEPHERD/8L Chain Lantern
1 x Stainless Steel Post - Inverlight Mistral
2 x Gardena grilled steel bollard light
1 x Astro Lighting 1354003 Box Lantern 270 Textured Black
1 x Astro Lighting 1378001 Cromarty 100 LED Aluminium Ground Light
1 x Elstead Walker HK/WALKER2/S Small Bronze Wall Lantern
1 x Dar Notary Black Wall Light
1 x Elstead Tournai KL/TOURNAI8/M Medium Chain Lantern
1 x Nordlux Vejers 2M 25168031 Galvanized Lamp Post
1 x Elstead KERRY PILLAR Outdoor Pillar Light
1 x Astro Lighting 1096010 Montparnasse Pendant Bronze Finish
1 x Dar Norfolk Down Facing Black Wall Lantern
1 x Elstead Merrill FE/MERRILL1/M Medium Bronze Wall Lantern
1 x Elstead Carson HK/Carson/3P 3 Light Chandelier
1 x Endon Klien YG-863-SS Pedestal Lantern
1 x Astro Lighting 1039005 Toronto Classic 170 Wall/Ceiling
1 x Astro Lighting 1175004 Tango LED Black Outdoor Wall Light
1 x Elstead SHANNON PILLAR Garden Pillar Lantern
1 x Astro Lighting 1376006 Thurso Oval Natural Brass Light
1 x Astro Lighting 1413005 Pimlico 500 Bronze Wall Lantern
1 x Astro Lighting 1331009 Elis Twin LED White Up/Down Wall Light
1 x Dar Sedgewick Bronze Wall Light
1 x Astro Lighting 1354007 Box Lantern 450 Black
1 x Elstead Marine QZ/MARINE8 L Large Chain Lantern
1 x Elstead Lymington GZ/LYMINGTON W Outdoor Wall Lantern
1 x Astro Lighting 1338009 Tivola Grey Outdoor Wall Light
1 x Astro Lighting 1391007 Kea 240 Square White Wall/Ceiling
1 x Elstead GLENBEIGH PILLAR Outdoor Lighting Post
1 x Astro Lighting 1183027 Messina Twin LED Textured Black Light
1 x Elstead Hinkley Manhattan HK/MANHATTAN8/S Chain Lantern
1 x 1 ONLY Astro 1384004 Dunbar 160 LED Black Up/Down Wall Light
1 x Elstead Enzo HK/ENZO8/S Chain lantern
1 x Elstead Lighthouse Small Wall Lantern
1 x Nordlux Helix 77499938 Corten Bollard
1 x Elstead MINERS CHAIN Garden Hanging Lantern
1 x Astro Lighting 1402017 Harvard Wall Matt Black
1 x Elstead Roscoe FE/ROSCOE/S Small Black Wall Lantern
1 x Elstead Hinkley Manhattan HK/MANHATTAN2/L Large Wall Light
1 x 1 ONLY Nordlux Fold 10 Copper LED 2019041030 Coastal Wall Light
1 x Astro Lighting 1372003 Dartmouth Single LED Textured Black Wall
1 x Astro Lighting 1372006 Dartmouth Twin LED Textured Black
1 x Astro Lighting 1310007 Chios 80 Textured Grey Wall Light
1 x Nordlux Fuse 77518031 Galvanised Outdoor Light
1 x Astro Lighting 1298004 Oslo 100 LED Textured Black Wall Light
1 x Astro Lighting 1310002 Chios 80 Textured Black Wall Light
1 x Astro Lighting 1298005 Oslo 100 Textured White LED Outdoor Wall
1 x Elstead Wexford WX9 Black/Silver Hanging Chain Lantern
1 x Nordlux Vejers 25118031 Galvanised Pillar
1 x Guardian Luxury steel outdoor lamppost
1 x Astro Lighting 1378002 Cromarty 100 LED Brushed Stainless Steel
1 x Dar Poole Stainless Steel Wall light
1 x Elstead Marine QZ/MARINE8 S Small Chain Lantern
1 x Astro Lighting 1368025 Cabin Wall Bronze Finish Wall Lantern
1 x Elstead Philadelphia PH8/M OB Old Bronze Medium Chain Lantern
1 x Astro Lighting 1298021 Oslo 160 LED Textured Grey Wall Light
1 x Dar Salcombe Oval Stainless Steel Wall Light
1 x Astro Lighting 1096001 Montparnasse Wall Polished Nickel Light
2 x Zuch Landscape Path Lighting
1 x Dar Dynamo Aged Aluminium Wall Light
1 x Elstead Helsingor Bollard Stainless Steel Black Finish
1 x Astro Lighting 1178012 Salerno LED Textured Black
1 x Astro Lighting 1183028 Messina 200 Textured Black Wall Light
1 x 2 ONLY Nordlux Blokhus Up 25011003 Black Wall Light
1 x Astro Lighting 1428009 Ava 300 Textured Black Up/Down
1 x Elstead Chelsea Harbour FE/CHELSEAHBR8 Hanging Chain Lantern
1 x Medusa Dome exterior light
1 x Dar Notary Stainless Steel Wall Light
1 x Astro Lighting 1298019 Oslo 120 LED Concrete Coastal Wall Light
1 x Nordlux Lonstrup 32 71428031 Galvanised Pillar
1 x Elstead Lutec Mini Titan UT/MTITAN 3171S Round Exterior Wall Lig
1 x Elstead English Bridle FE/EB8/M BRB Bronze Garden Chain Lantern
1 x Astro Lighting 1326043 Kos Square 11 White LED Downlighter
1 x Elstead Hinkley Quincy HK/QUINCY8/M Chain Lantern
1 x Elstead Baltimore BT8/M Medium Exterior Chain Lantern
1 x Astro Lighting 1402011 Harvard Lantern Textured Black
1 x Mistral Steel Wall Light
1 x Startech Invertech Steel outdoor post lamp
1 x Elstead Redding Station Restoration Bronze Chain Lantern
1 x 1 ONLY Endon EL-40064 Stainless Steel Wall Light
1 x Dar Tenby Black Flush Half Lantern
1 x Astro 1183031 Messina 160 11 Textured Black Wall Light
1 x Elstead QZ/BYRON/L Byron Large Bronze Finsh Wall Lantern
1 x 1 ONLY Astro 1375006 Jura Twin Polished Nickel Up/Down
1 x Astro Lighting 1202004 Beam One LED Wall Light
1 x Astro Lighting 1183023 Messina 160 11 Bronze Finish Wall Light
1 x Astro Lighting 1199002 Puzzle LED Black Outdoor Wall Light
1 x Dar Trent Rectangular Black/Gold Wall/Ceiling Light
1 x Elstead DUNGARVAN WHT White Up/Down Wall Lantern
1 x Astro Lighting 1400002 Portree Brass Pendant Lantern
1 x Elstead KINSALE PILLAR Outdoor Light
1 x Endon Canon PIR EL-40062 PIR Up and Down light with Motion Senso
1 x Dar Salcombe Round Stainless Steel Wall Light
1 x Astro Lighting 1317003 Mast Light Antique Brass
1 x Astro Lighting 1306003 Calvi Pendant 215 Black Chain Lantern
1 x Astro Lighting 1183030 Messina 160 Frosted 11
1 x Astro Lighting 1175001 Tango LED White Contemporary Wall Fitting
1 x Nordlux Lonstrup 32 Black 71428003 Pillar
1 x 1 UNIT ONLY Astro 1095003 Homefield 160 Nickel Wall Light
1 x Elstead KERRY CHAIN Hanging Lantern
1 x Junkatree extra tall stainless steel lamppost
1 x Elstead Carson HK/Carson/5P 5 Light Chandelier
1 x Dar Alumni Oval Stainless Steel Wall Light
£18,826.30
lorraine
Lorraine can provide you with lighting advice.

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